General Order Information

 

♦ In response to COVID-19, Charming You is doing everything we can do to ensure the safety of our employees and customers during this time. Returns are currently taking 3-4 additional business days to be processed as we are taking extra precautions in our fulfillment center as we work to keep our team safe. Thank you for your patience!

♦ All our products are housed and shipped from our warehouse in Los Angeles, CA, United States. 
♦ We will only accept ONE coupon code per order.
♦ Coupon code CANNOT be use for Sale Item(S).
♦ SALE items are FINAL SALE and CANNOT be returned or refunded. 
 Store Credit is available to check under Account Detail after Log-In. 
 Customer will have an unique personalized code for each account's store credit, and simply copy and paste the code to use store credit in check out page. 
♦ Tracking Order is available once your order is fulfilled. An email confirmation with tracking info will be sent to your email address associated with your account. OR you can simply track you order with TRACKING ORDER(HERE) in footer section of our website.

 

♦ If you need to make any changes to your order, please contact us at order@shopcharmingyou.com or (213) 500 - 6436 immediately after making your purchase. We are open Monday - Friday from 9:00 am - 5:00 pm PT. Once your order has been processed, we will be unable to modify the contents of your order.

♦ Orders cannot be cancelled once they have begun processing. We apologize for any inconvenience and will do our best to assist you.

♦ Once you have completed your order, a confirmation email will be sent to the email address associated with your account. You may also view your order by logging into your Charming You account. 

♦ CALIFORNIA SALES: Seller has collected the simplified seller use tax on taxable transactions delivered into California and the tax will be remitted on the customer's behalf to the California Department of Revenue.

♦ If you have questions regarding our items prior to placing your order, or are  having technical issues with ordering, please contact us at order@shopcharmingyou.com or (213) 500 - 6436